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FAQ — Shipping, returns & exchanges
Shipping: countries, delivery times & options
We ship across Europe and worldwide. Paris Poster delivers to many countries, including key markets in Europe, North America, Asia–Pacific, and the Middle East.
- Europe: France, Spain, Germany, Italy, Portugal, Sweden, Poland, Greece, Latvia (and more)
- North America: United States, Canada
- Asia–Pacific: Japan, South Korea, Australia
- South America: Argentina, Brazil, Uruguay
- Middle East: Saudi Arabia
► Please allow 1–2 business days for order processing before dispatch. Feel free to contact us anytime if you have questions!
We dispatch most orders the same business day or the next business day (after processing). Typical ranges:
- France: ~4–8 business days
- Europe (EU/EEA & UK): ~4–8 business days
- United States & Canada: ~2–6 business days
- Japan & South Korea: ~2–6 business days
- Australia: ~2–6 business days
- South America: ~10–20 business days
Depending on your country, you can choose between home delivery and a service point / pickup location (when available). For some international destinations, only home delivery may be offered.
The exact list of countries, ETAs and options is shown at checkout based on your address.
Packaging & tracking: how will my order arrive?
► All our posters are carefully rolled and shipped in protective mailing tubes with plastic end caps to help prevent bends and impact damage during transit.
Yes, most shipments include tracking. Once your order is dispatched, you’ll receive an email with a tracking link. Sometimes tracking updates can take a few hours to appear.
Customs & import fees
For non-EU deliveries, customs duties or import taxes may apply depending on your country and order value. These fees are set by local authorities and are not included unless explicitly stated at checkout.
Free 90-day returns & exchanges
Free returns for 90 days from the delivery date. If you change your mind, contact us and we’ll guide you through the easiest return process.
Please keep the original packaging and return items in good condition.
If you’re not satisfied, we can offer an exchange or replacement depending on the situation. Contact us with your order number and, if relevant, photos (e.g., if the item arrived damaged).
Custom, business orders & help with delivery issues
Custom orders: yes, possible. Just send us a message with what you have in mind (theme, colors, size, text, etc.).
Business or bulk orders: we offer preferential rates — contact us and we’ll get back to you quickly.
Damaged or missing parcel: contact us as soon as possible. For damaged parcels, send photos of the item and packaging. For delayed or missing parcels, we’ll check tracking with the carrier and help you resolve it.
About paris poster
Hi, I’m Cédric! French Artist and founder of the gallery art Paris Poster. I launched this art gallery to offer works for every taste, from Japanese styles and trendy artists to vintage and travel posters, perfect for your home or office. Each piece blends timeless elegance and contemporary dynamism, printed on museum-quality paper.

Each print is designed in France and printed on high-resolution, FSC-certified premium quality prints, ensuring a remarkable artistic presentation.